Job Information
Baylor Scott & White Health Certified Medical Assistant In- Basket in Dallas, Texas
BSW Health BFM Lakewood, Dallas
6301 Gaston Ave, Suite 300, Dallas, 75214
M-F/8-5pm
JOB SUMMARY
The Certified Medical Assistant helps in the delivery of health care to patients by performing administrative and routine clinical tasks. The CMA In Basket performs appropriate tasks, for top of credential/role, associated with the in basket and patient electronic medical records.
ESSENTIAL FUNCTIONS OF THE ROLE
Addresses in-scope messaging using standard workflow.
Serves as initial reviewer of all in basket messages assigned to the care team. Identifies messages appropriate for top of license role.
Inserts patient education as instructed by physician.
Marks status of in basket messages appropriately so other care team members can identify ownership of actions needed.
Matures and routes messages not in scope to appropriate team member, pool or provider.
Documents clearly and efficiently in the electronic medical record.
Coordinates referrals and prior authorizations (per clinic workflow).
Completes FMLA, home health and other paperwork.
Executes standing delegated orders.
Addresses pend/plan orders and associated diagnosis codes.
Performs administrative duties such as patient calls, Mychart notifications, relaying messages.
Serves as initial owner of care gap closure for assigned patient panels.
May be required to perform in-clinic CMA duties as outlined in the CMA job descriptions.
KEY SUCCESS FACTORS
Ability to successfully manage in basket activity per scope and licensure. Adheres to and knows about in basket productivity measures and turnaround time targets.
Knowledge of values of safe and accurate medical administration.
Knowledge of the five rights: right patient, right medication, right dose, right route, and right time.
Ability to accurately document patient information by the organizational policies, regulations and procedures.
Familiarity with HIPPA regulations.
Ability to give injections and draw blood.
Knowledge of medical terminology.
Good listening and social communication (oral and written) skills.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Excellent data entry, numeric, typing and computer navigational skills with attention to details.
Relaxed working in a fast paced and changing environment.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based on position type and/or level
QUALIFICATIONS
EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.