Job Information
Baylor Scott & White Health RN Program Outcomes Manager Ortho in Mckinney, Texas
About Us
At Baylor Scott & White Health, we promote well-being for people, families, and communities. It is the largest not-for-profit healthcare system in Texas. They empower you to live well.
Our Core Values are:
We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our competitive benefits package empowers you to live well and provides:
Eligibility on day 1 for all benefits
Dollar-for-dollar 401(k) match, up to 5%
Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and more
Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority. Visit BSWHealth.com/Benefits to learn about all of our programs that supports mind, body and spirit
Note: Benefits may vary based on position type and/or level
Job Summary
The Program Outcomes Manager ensures patient care continuity by partnering with medical teams before discharge. Responsibilities include working with doctors, nurses, and other healthcare team members. They advocate for families, coordinate care strategies, and improve understanding between families and staff. Contributions enhance care quality and prioritize family-centered approach.
What You'll Do
Work with healthcare professionals, involve families in treatment, and educate them. Linking different departments and professionals.
Serving as patient families' contact.
Holding meetings to address concerns, educate, identify resources, and discuss post-treatment care.
Conducting post-discharge patient calls to confirm the family's understanding of discharge instructions and future appointments.
Identifying ways to improve treatments, services, discharge times, and overall patient needs during treatment and recovery.
Organizing and coordinating case conferences for staff and providers to maintain and enhance care quality.
Participating in continuous improvement projects to enhance patient services and improve healthcare. Responsibilities involve examining outcome measures for patient discharge practices refinement.
Recognizing and fulfilling the training needs of staff in areas such as family-centered care and family discharge preparation.
Collaborating with the executive team for successful execution of projects and educational efforts.
What Will Make You Successful In The Role
Being updated about the most recent evidence-based care in the service line is vital.
Possessing top-notch oral and written communication skills is a must.
The capacity to track, evaluate, and document a patient's development in relation to a plan of care is pivotal.
The capability to aid patients in accessing community resources is key.
Working well with medical staff internally and externally is crucial for our organization's success.
Collaboration with partners is necessary.
An effective adjustment and composed response system to ever-changing and crisis scenarios is critical.
The ability to maintain the confidentiality of all patient-related information in line with all relevant policies and regulations is indispensable.
Belonging Statement
We want everyone to feel welcome, valued, and supported. Our workforce should represent the communities we serve.
LOCATION: Baylor Scott & White Health Medical Center, McKinney, Texas
SPECIALTY/DEPARTMENT: Orthopedic - This role will support our elective joint and ortho populations including knees, hips and spine patients.
SHIFT/SCHEDULE: Full time, 8-hour days, Monday-Friday.
Qualifications
Possession of a Bachelor's degree in Nursing
A minimum of three years' relevant professional experience
Registration as a Nurse
PREFERRED: Nursing Ortho and Program (Project) Manager experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.